Blue Coat PolicyCenter Support
Align bandwidth with business needs
BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:
- Unlimited 24x7 telephone support
- Access to WebPower
- Unlimited access to major, minor and maintenance releases of Blue Coat operating system software
- Hardware replacement options including:
- Return to Factory (RTF) o Same Day Ship (SDS)
- Guaranteed Next Business Day Arrival (NBD)*
- Guaranteed 4 Hour Arrival (9x5x4hrs or 24x7x4hrs)*
*Optional onsite technician to install the replacement hardware at your location (available on selected packages)
Click here to learn more about the new BlueTouch Service Options!
Blue Coat Products
Support, 24x7 L1-L3 Software Only, PolicyCenter with 1 unit license
Support, 24x7 L1-L3 Software Only, PolicyCenter with 1 unit license, 1YR
#SL131Y-POLCTR-1
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Support, 24x7 L1-L3 Software Only, PolicyCenter with 1 unit license, 3YR
#SL133Y-POLCTR-1
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Support, 24x7 L1-L3 Software Only, PolicyCenter with 1 unit license, 5YR
#SL135Y-POLCTR-1
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 5 additional units
Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 5 additional units, 1 YR
#SL131Y-POLCTRU-5
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 5 additional units, 3 YR
#SL133Y-POLCTRU-5
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 5 additional units, 5YR
#SL135Y-POLCTRU-5
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 20 additional units
Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 20 additional units, 1 YR
#SL131Y-POLCTRU-20
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 20 additional units, 3 YR
#SL133Y-POLCTRU-20
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 20 additional units, 5YR
#SL135Y-POLCTRU-20
Get a Quote!
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 100 additional units
Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 100 additional units, 1YR
#SL131Y-POLCTRU-100
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 100 additional units, 3YR
#SL133Y-POLCTRU-100
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Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 100 additional units, 5YR
#SL135Y-POLCTRU-100
Get a Quote!
Get a Quote!
Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 500 additional units
Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 500 additional units, 1YR
#SL131Y-POLCTRU-500
Get a Quote!
Get a Quote!
Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 500 additional units, 3YR
#SL133Y-POLCTRU-500
Get a Quote!
Get a Quote!
Support, 24x7 L1-L3 Software Only, PolicyCenter License upgrade to manage 500 additional units, 5YR
#SL135Y-POLCTRU-500
Get a Quote!
Get a Quote!