Blue Coat Malware Analysis S400 Support
Hybrid Sandboxing For Detecting And Analyzing Advanced And Unknown Malware
BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:
- Unlimited 24x7 telephone support
- Access to WebPower
- Unlimited access to major, minor and maintenance releases of Blue Coat operating system software
- Hardware replacement options including:
- Return to Factory (RTF) o Same Day Ship (SDS)
- Guaranteed Next Business Day Arrival (NBD)*
- Guaranteed 4 Hour Arrival (9x5x4hrs or 24x7x4hrs)*
*Optional onsite technician to install the replacement hardware at your location (available on selected packages)
Click here to learn more about the new BlueTouch Service Options!
Blue Coat Products
24x7x4 Hardware Support
24x7x4 Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 1 YR
#H244S1Y-MAA-S400-10
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24x7x4 Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 3 YR
#H244S3Y-MAA-S400-10
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24x7x4 Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 5 YR
#H244S5Y-MAA-S400-10
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24x7x4 Hardware Support w/tech
24x7x4 Hardware Support w/tech, Blue Coat Malware Analysis Appliance S400-10, 1 YR
#H244TS1Y-MAA-S400-10
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24x7x4 Hardware Support w/tech, Blue Coat Malware Analysis Appliance S400-10, 3 YR
#H244TS3Y-MAA-S400-10
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24x7x4 Hardware Support w/tech, Blue Coat Malware Analysis Appliance S400-10, 5 YR
#H244TS5Y-MAA-S400-10
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Next Business Day Delivery Hardware Support
Next Business Day Delivery Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 1 YR
#HNBDS1Y-MAA-S400-10
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Next Business Day Delivery Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 3 YR
#HNBDS3Y-MAA-S400-10
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Next Business Day Delivery Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 5 YR
#HNBDS5Y-MAA-S400-10
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Next Business Day Delivery Hardware Support w/tech
Next Business Day Delivery Hardware Support w/tech, Blue Coat Malware Analysis Appliance S400-10, 1 YR
#HNBDTS1Y-MAA-S400-10
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Next Business Day Delivery Hardware Support w/tech, Blue Coat Malware Analysis Appliance S400-10, 3 YR
#HNBDTS3Y-MAA-S400-10
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Next Business Day Delivery Hardware Support w/tech, Blue Coat Malware Analysis Appliance S400-10, 5 YR
#HNBDTS5Y-MAA-S400-10
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Return To Factory Hardware Support
Return To Factory Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 1 YR
#HRTFS1Y-MAA-S400-10
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Return To Factory Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 3 YR
#HRTFS3Y-MAA-S400-10
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Return To Factory Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 5 YR
#HRTFS5Y-MAA-S400-10
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Same Day Shipment Hardware Support
Same Day Shipment Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 1 YR
#HSDSS1Y-MAA-S400-10
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Same Day Shipment Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 3 YR
#HSDSS3Y-MAA-S400-10
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Same Day Shipment Hardware Support, Blue Coat Malware Analysis Appliance S400-10, 5 YR
#HSDSS5Y-MAA-S400-10
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End Customer Support, 24x7 L1-3 Software Only
End Customer Support, 24x7 L1-3 Software Only, Blue Coat Malware Analysis Appliance S400-10, 1 YR
#SL131Y-MAA-S400-10
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End Customer Support, 24x7 L1-3 Software Only, Blue Coat Malware Analysis Appliance S400-10, 3 YR
#SL133Y-MAA-S400-10
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End Customer Support, 24x7 L1-3 Software Only, Blue Coat Malware Analysis Appliance S400-10, 5 YR
#SL135Y-MAA-S400-10
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