Blue Coat DLP2700 Support
Align bandwidth with business needs
BlueTouch Service Options are a comprehensive set of service plans designed to meet your needs. All service options include the following:
- Unlimited 24x7 telephone support
- Access to WebPower
- Unlimited access to major, minor and maintenance releases of Blue Coat operating system software
- Hardware replacement options including:
- Return to Factory (RTF) o Same Day Ship (SDS)
- Guaranteed Next Business Day Arrival (NBD)*
- Guaranteed 4 Hour Arrival (9x5x4hrs or 24x7x4hrs)*
*Optional onsite technician to install the replacement hardware at your location (available on selected packages)
Click here to learn more about the new BlueTouch Service Options!
Blue Coat Products
24x7x4, Support, Hardware Only
24x7x4, Support, Hardware w/tech
24x7x4, Support, Hardware w/tech, Blue Coat DLP2700 , 3 YR
#H244TS3Y-DLP2700
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24x7x4, Support, Hardware w/tech, Blue Coat DLP2700 , 5 YR
#H244TS5Y-DLP2700
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9x5x4, Support, Hardware Only
9x5x4, Support, Hardware w/tech
Next Business Day, Support, Hardware Only
Next Business Day, Support, Hardware Only, Blue Coat DLP2700, 1 YR
#HNBDS1Y-DLP2700
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Next Business Day, Support, Hardware Only, Blue Coat DLP2700 , 3 YR
#HNBDS3Y-DLP2700
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Next Business Day, Support, Hardware Only, Blue Coat DLP2700 , 5 YR
#HNBDS5Y-DLP2700
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Next Business Day, Support, Hardware w/tech
Next Business Day, Support, Hardware w/tech, Blue Coat DLP2700, 1 YR
#HNBDTS1Y-DLP2700
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Next Business Day, Support, Hardware w/tech, Blue Coat DLP2700 , 3 YR
#HNBDTS3Y-DLP2700
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Next Business Day, Support, Hardware w/tech, Blue Coat DLP2700 , 5 YR
#HNBDTS5Y-DLP2700
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Return To Factory, Support, Hardware Only
Return To Factory, Support, Hardware Only, Blue Coat DLP2700, 1 YR
#HRTFS1Y-DLP2700
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Return To Factory, Support, Hardware Only, Blue Coat DLP2700 , 3 YR
#HRTFS3Y-DLP2700
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Return To Factory, Support, Hardware Only, Blue Coat DLP2700 , 5 YR
#HRTFS5Y-DLP2700
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Same Day Ship, Support, Hardware Only
Same Day Ship, Support, Hardware Only, Blue Coat DLP2700, 1 YR
#HSDSS1Y-DLP2700
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Same Day Ship, Support, Hardware Only, Blue Coat DLP2700 , 3 YR
#HSDSS3Y-DLP2700
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Same Day Ship, Support, Hardware Only, Blue Coat DLP2700 , 5 YR
#HSDSS5Y-DLP2700
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Direct Support, 24x7 L1-3 Software Only
Direct Support, 24x7 L1-3 Software Only, Blue Coat DLP2700, 1 YR
#SL131Y-DLP2700
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Direct Support, 24x7 L1-3 Software Only, Blue Coat DLP2700 , 3 YR
#SL133Y-DLP2700
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Direct Support, 24x7 L1-3 Software Only, Blue Coat DLP2700 , 5 YR
#SL135Y-DLP2700
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