Blue Coat PacketShaper 900 Renewals
Visibility and Optimization for Networked Applications
BlueTouch Support Service Options are a comprehensive set of service packages designed to meet your needs. All service options include the following:
- Unlimited 24x7 telephone support
- Access to BlueTouch Online
- Unlimited access to major, minor and maintenance releases of Blue Coat operating system software, as well as for covered "software only" products
- Depending on the selected option, the following hardware replacement services* are available:
- Return to Factory (RTF)
- Same Day Shipment (SDS)
- Guaranteed Next Business Day Arrival (NBD)*
- Guaranteed 4 Hour Arrival (9x5x4hrs or 24x7x4hrs)**
* Details on Blue Coat's hardware replacement options are available here.
** Optional onsite technician to install the replacement hardware at your location (available on selected packages)
Please Note: Next Business Day Delivery Hardware Support and 24x7x4 hardware Support are also available for purchase with an Onsite Blue Coat Technician - if you would like to purchase this option please request a quote.
Blue Coat Products
PacketShaper 900 Software Support - 1 Year Renewals
Renewal, Support, 24x7 L1-L3 Software Only, PacketShaper 900, Monitoring, 1 Year
#SL131R-PS900-0
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Renewal, Support, 24x7 L1-L3 Software Only, PacketShaper 900, Up to 512 Kbps of Shaping, 1 Year
#SL131R-PS900-512
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Renewal, Support, 24x7 L1-L3 Software Only, PacketShaper 900, Up to 2 Mbps of Shaping, 1 Year
#SL131R-PS900-2
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Renewal, Support, 24x7 L1-L3 Software Only, PacketShaper 900, Up to 6 Mbps of Shaping, 1 Year
#SL131R-PS900-6
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Renewal, Support, 24x7 L1-L3 Software Only, PacketShaper 900, Up to 10 Mbps of Shaping, 1 Year
#SL131R-PS900-10
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PacketShaper 900 Return to Factory Hardware Support - 1 Year Renewals
Renewal, Return To Factory, Support, Hardware Only, PacketShaper 900, Monitoring, 1 Year
#HRTFS1R-PS900-0
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Renewal, Return To Factory, Support, Hardware Only, PacketShaper 900, Up to 512 Kbps of Shaping, 1 Year
#HRTFS1R-PS900-512
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Renewal, Return To Factory, Support, Hardware Only, PacketShaper 900, Up to 2 Mbps of Shaping, 1 Year
#HRTFS1R-PS900-2
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Renewal, Return To Factory, Support, Hardware Only, PacketShaper 900, Up to 6 Mbps of Shaping, 1 Year
#HRTFS1R-PS900-6
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Renewal, Return To Factory, Support, Hardware Only, PacketShaper 900, Up to 10 Mbps of Shaping, 1 Year
#HRTFS1R-PS900-10
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PacketShaper 900 Next Business Day Hardware Support - 1 Year Renewals
Renewal, Next Business Day, Support, Hardware Only, PacketShaper 900, Monitoring, 1 Year
#HNBDS1R-PS900-0
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Renewal, Next Business Day, Support, Hardware Only, PacketShaper 900, Up To 2 Mbps of Shaping
#HNBDS1R-PS900-2
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Renewal, Next Business Day, Support, Hardware Only, Packetshaper 900, Up To 6 Mbps of shaping
#HNBDS1R-PS900-6
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Renewal, Next Business Day, Support, Hardware Only, PacketShaper 900, Up to 512 Kbps of Shaping, 1 Year
#HNBDS1R-PS900-512
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PacketShaper 900 Next Business Day Hardware Support with Technical - 1 Year Renewals
Renewal, Next Business Day, Support, Hardware w/tech, PacketShaper 900, Monitoring, 1 Year
#HNBDTS1R-PS900-0
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Renewal, Next Business Day, Support, Hardware w/tech, PacketShaper 900, Up to 512 Kbps of Shaping, 1 Year
#HNBDTS1R-PS900-512
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Renewal, Next Business Day, Support, Hardware w/tech, PacketShaper 900, Up to 2 Mbps of Shaping, 1 Year
#HNBDTS1R-PS900-2
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Renewal, Next Business Day, Support, Hardware w/tech, PacketShaper 900, Up to 6 Mbps of Shaping, 1 Year
#HNBDTS1R-PS900-6
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Renewal, Next Business Day, Support, Hardware w/tech, PacketShaper 900, Up to 10 Mbps of Shaping, 1 Year
#HNBDTS1R-PS900-10
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PacketShaper 900 Same Day Ship Hardware Support - 1 Year Renewals
Renewal, Same Day Ship, Support, Hardware Only, PacketShaper 900, Monitoring, 1 Year
#HSDSS1R-PS900-0
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Renewal, Same Day Ship, Support, Hardware Only, PacketShaper 900, Up to 512 Kbps of Shaping, 1 Year
#HSDSS1R-PS900-512
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Renewal, Same Day Ship, Support, Hardware Only, PacketShaper 900, Up to 2 Mbps of Shaping, 1 Year
#HSDSS1R-PS900-2
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Renewal, Same Day Ship, Support, Hardware Only, PacketShaper 900, Up to 6 Mbps of Shaping, 1 Year
#HSDSS1R-PS900-6
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Renewal, Same Day Ship, Support, Hardware Only, PacketShaper 900, Up to 10 Mbps of Shaping, 1 Year
#HSDSS1R-PS900-10
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PacketShaper 900 24X7X4 Hardware Support - 1 Year Renewals
Renewal, 24x7x4, Support, Hardware Only, PacketShaper 900, Monitoring, 1 Year
#H244S1R-PS900-0
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Renewal, 24x7x4, Support, Hardware Only, PacketShaper 900, Up to 512 Kbps of Shaping, 1 Year
#H244S1R-PS900-512
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Renewal, 24x7x4, Support, Hardware Only, PacketShaper 900, Up to 2 Mbps of Shaping, 1 Year
#H244S1R-PS900-2
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Renewal, 24x7x4, Support, Hardware Only, PacketShaper 900, Up to 6 Mbps of Shaping, 1 Year
#H244S1R-PS900-6
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Renewal, 24x7x4, Support, Hardware Only, PacketShaper 900, Up to 10 Mbps of Shaping, 1 Year
#H244S1R-PS900-10
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PacketShaper 900 24X7X4 Hardware Support with Technical - 1 Year Renewals
Renewal, 24x7x4, Support, Hardware w/tech, PacketShaper 900, Monitoring, 1 Year
#H244TS1R-PS900-0
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Renewal, 24x7x4, Support, Hardware w/tech, PacketShaper 900, Up to 512 Kbps of Shaping, 1 Year
#H244TS1R-PS900-512
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Renewal, 24x7x4, Support, Hardware w/tech, PacketShaper 900, Up to 2 Mbps of Shaping, 1 Year
#H244TS1R-PS900-2
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Renewal, 24x7x4, Support, Hardware w/tech, PacketShaper 900, Up to 6 Mbps of Shaping, 1 Year
#H244TS1R-PS900-6
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Renewal, 24x7x4, Support, Hardware w/tech, PacketShaper 900, Up to 10 Mbps of Shaping, 1 Year
#H244TS1R-PS900-10
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